YOULES MOTORCYCLES LTD BLACKBURN
Job Title: Part Time Clothing Assistant
- Hours of work: 28.5 hrs
- Hourly rate £9.00 per hr
Pendle Street Blackburn Lancs
- Job Description HERE
- Application Form
- Responsible to: After Sales Manager
The main purpose of this job is to welcome customers and direct them to the correct department during busy weekend periods. Helping with the sale of Triumph clothing and helmets. Also some posting of social media.
Duties and responsibilities
The post holder will be responsible for a variety of tasks including:
- Serving customers with both fashion and technical clothing.
- Ensuring customers that are waiting for the workshop to do work on their bikes are kept informed as to progress.
- Re stocking of items that have been sold.
- General housekeeping of the clothing department.
- Working with other members of the Youles Motorcycles staff to resolve queries.
- Some merchandising of clothing displays.
- Posting of material on social media
- Training will be provided, by our existing team on the fitment of helmets and other items of technical clothing. Completion of Triumph online training will also be used in initial training. The successful applicant will be shown how to sell items through our dealer management software and place customer orders.
- Basic computer literacy will be a definite advantage.
- The days of work for this role are Thursday and Friday 10.00hrs - 18.00hrs Saturday 9.00hrs – 17.00hrs and Sunday 11.00hrs – 16.00hrs
- The range of duties outlined above are not exhaustive and are intended only to give a broad idea of the responsibilities of the role. They may be subject to some changes or additions, in the light of changing circumstances.
- An interest in fashion clothing and motorcycle culture.
- Good communication skills are essential, as is a polite and helpful manner with both customers and colleagues.
- A happy smile and an outgoing personality.
- A keen interest and knowledge of motorbikes and scooters is desirable, although further training can be given.
Part time clothing assistant
Working Thursday Friday Saturday and Sunday
You will be based in our Blackburn Store serving customers within the clothing department. You are expected to be helpful and project the company values on customer service. There are a whole range of duties that you will be trained to perform with in the clothing department mainly selling fashion and protective clothing. Along with general house keeping and merchandising. On occasions just ensuring that customers are comfortable and at ease whilst a member of the sales team can attend to them will be part of your role. This is a weekend position as these are our busiest trading days. Hollidays are 20 days plus Bank Holidays pro rata. Holidays will be required to be taken in the off season
Good customer facing skills are essential along with a positive attitude and the ability to communicate effectively on both the telephone and in person.
This position would suit somebody who enjoys meeting the general public and is passionate about giving outstanding levels of customer service. A happy smile and bubbly personality are part of the Youles culture.
Youles motorcycles prides itself on its honesty integrity and a strong work ethic. Youles Motorcycles will contribute to your pension and have an excellent staff purchasing scheme.
An understanding of the motorcycle market along with some experience in merchandising clothing would be an asset.
YOULES MOTORCYCLES LTD MANCHESTER
JOB TITLE: AFTER SALES ASSISTANT
RESPONSIBLE TO: THE AFTER SALES MANAGER
Duties and responsibilities
This is a full time position and your main focus will be to ensure that customers in the shop are receiving attention from the relevant personnel.
You will be situated on the service reception dealing with warranty administration parts and service reception. This will include preparing estimates and keeping customers regularly updated on progress of workshop jobs. Advising customers about the correct maintenance schedule and any repairs that are required. Part of your job will include the sale of both protective and fashion clothing. We will require you to move around the store ensuring customers are always welcome and being attended to. You will also be required to ensure that items are merchandised correctly and that stock levels are adequate and correct.
When the shop is quiet there will be many duties that we will require your assistance with such as stock taking contacting customers regarding service reminders and general housekeeping.
Good customer facing skills are essential and the ability to be a good communicator on both the telephone and in person. We have a highly motivated team that you will be expected to compliment and help maintain our high levels of customer satisfaction.
We will give training in the use of our Dealer Management Software and you will perform simple ordering and over the counter sales procedures. Including the administration connected with the booking in and out of demonstrators.
It is desirable that you have knowledge of the motorcycle market and a full motorcycle licence, however this is not essential. This position is ideal for somebody with existing high street retail experience.
Although knowledge of our dealer management software is not necessary a level of computer literacy will be an advantage.
Remuneration will be a basic of £9.00 hour. Youles Motorcycles is right at the front of modern motorcycle retailing and are team enjoy giving exceptional customer service. As franchised dealers for Triumph Piaggio and Vespa we have two sites and thirty two years of experience to offer.
Your hours of work will be 9.00-1800 hrs during the week 9.00-17.00hrs on a Saturday and 10.30-16.30 on a Sunday. You will work Monday to Saturday with Wednesday off. Occasionally you will be required to work a Sunday to cover for other members of your team should the requirement arise
To apply for this position please complete a Youles Motorcycles Job Application form. You are welcome to enclose a CV but the application form will be the main source of reference in regard to your application.
Six ways to make yourself stand out in our hiring process.
Here is our advice to help you if you are really passionate about working at Youles Motorcycles.
Have experience with us
In other words, make sure you know what we do and you've experienced it in some way. That could mean shopping for one of our products and services or attending one of our events. When you've at least interacted with us, we know you’re familiar with us on a deeper level than someone who just knows us a ‘Motorcycle Dealership.’
Be passionate about what we do.
You might have purchased a t-shirt or been through our service department, but that doesn't necessarily mean you’re passionate about our mission. When you’re passionate about anything, you’ll stand out. So make sure your passion shines through in your correspondence and any interviews you have with us. We want people passionate about doing work that matters!
More than likely, we have a lot more going on here at Youles Motorcycles than you realise. At first glance, you may see the ‘fun’ of working around cool stuff all day, but if you look deeper, you will realise that, while we sell motorcycling fun, we work on a solid foundation of business acumen. Use that knowledge and, in the interview, surprise us with what you know!
Be purposeful in how you apply.
Don’t use the shotgun approach, simply applying for every job that sounds fun. Be intentional about applying for the opportunity that meets your passion, skill set, and a future mission. When we see someone who’s applied for multiple jobs with us at one time, well, it seems desperate. We want passionate people because our customers sense if you’re working for them, or your pay-cheque.
Get to know someone who knows us or works here.
We appreciate like-minded people who hang out together.
Nobody wins when someone isn't the absolute right fit. So if you apply, you need understand that we may not respond right away. But if we think you’re a promising candidate, you can be certain we’ll get in touch with you.